My Cart

Close

+44 7875 612299

At least 20% OFF Perfect Moment

EU Delivery & Returns

Extended Christmas Returns

For peace of mind whilst shopping with us this season, the returns period for orders placed from the 8th of November 2021, has been extended to the 14th of January 2022.

UK TAXES (VAT @ 20%) WILL BE DEDUCTED FROM YOUR ORDER AT CHECKOUT 

Delivery

Europe

Delivery to all EU Member states is charged at £7

Delivery to all Non-EU Member states is charged at £12

Customs clearance, Import duty & local tax

For orders being sent to Europe from Love Ski Clothes (UK), VAT @ 20% will be deducted from your order total. The deduction will be shown after shipping information has been provided but not within your basket. 

Please note that you will be required to pay customs clearance, import duty and local taxes. You will be contacted by our courier (Royal Mail) to pay these taxes before your order is released.

We advise that you contact your countries' governing body to request information on such costs before placing your order.

Returns & Exchanges

Returns

The cost for returning items from outside of the UK must be paid for by the customer. Any tax and customs charged to Love Ski Clothes for re-importing your return will be deducted from the amount due for refund. Copies of the customs invoice can be provided on request. 

Please also ensure your parcel is clearly labelled with ‘Returned goods - relief claimed’

Exchanges 

Postage for exchanges outside of the UK will be charged at the rates listed within the Delivery section. Payment must be made before the exchange is dispatched. Please list your preference on the enclosed returns form and we will contact you to arrange payment. Please note that you will be liable to pay local taxes and duty on your exchanged items also. 

Returns period 

The returns period for refunds or exchanges is 30 Days from receipt of your order (European & International orders). If the order is split into multiple parcels, the returns period starts from the date the final parcel is received. We are happy to refund the purchase price of the items within this timescale.

Delivery Addresses 

Please take care when entering your address details, ensuring they are correct. Love Ski Clothes cannot accept responsibility for incorrect address details or any orders missing in transit as a result of incorrect details. If an order is returned to sender as a result of incorrect address details, shipping costs will be charged again at the standard UK, Europe or International rates as applicable. Love Ski Clothes are not able to refund orders missing in transit as a result of incorrect address details.

Address for returns is:

Love Ski Clothes
20 Burlington Gardens
Portslade
Brighton
BN41 2DS
United Kingdom